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Tweed Heads headspace, a program of Social Futures, is looking for a casual customer orientated receptionist with strong communication skills and commitment to inclusion and demonstrated experience within a medical practice.The successful person must have the ability to support the team with short notice to cover sickness and leave. Purpose of the PositionThe Customer Experience Officer is responsible for supporting customers through face to face, online and telephone contact in a professional, friendly and helpful manner. They will maintain the reception areas as a 'safe place' including maintaining confidentiality, privacy and dignity for all.The successful candidate will provide medical administrative and reception support to the headspace team but may also be required, at times, to support other areas of the organisation in relation to their service support needs across multiple office locations and programs - this includes maintenance of relevant databases, booking systems, and directing queries among other duties.Previous experience as a Medical Receptionist, having a sound knowledge of MBS and clinical software programs will be highly regarded.If you are a customer serviced focused professional individual we look forward to hearing from you.What Social Futures Offers:A responsive and family friendly workplaceAccess to banked hours leaveAttractive salary packaging optionsRegular supervision and supportOngoing training and development Social Futures is a voice for social change in regional Australia, helping to create connected, resilient communities. With more than 40 years’ industry experience, we are a community service leader, striving to create change through our work across homelessness and housing supports, youth and family services, sector advocacy and programs that promote genuine participation for people with disability.Social Futures is an equal opportunity employer and will actively recruit our workforce from key communities; including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ and people living with a disability, people with lived experience and people from culturally and linguistically diverse communities.Social Futures is committed to prioritising the safety and well-being of children and upholds the National Child Safe Principles. Working with Children and National Police Check clearances are mandatory requirements for all staff.Applications close 8:00am Friday 23 July 2021. To access a position description, address the selection criteria and apply online, please visit our website:https://careers.socialfutures.org.auOr click the "APPLY" button below if you have followed the online application link.PLEASE DO NOT APPLY VIA SEEK Only those who apply via the Social Futures Website and adequately address the Selection Criteria will be considered to progress.For further information, please contact Jo Kemp on 0447 602 869Job Description
Australia - QLD
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