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Social Futures is a voice for social change in regional Australia, helping to create connected, resilient communities. With more than 40 years' industry experience, Social Futures is a community service leader, striving to create change through their work across homelessness and housing supports, youth and family services, sector advocacy and programs that promote genuine participation for people with disability. Social Futures currently serves more than 80% of regional New South Wales.About the OpportunitySocial Futures currently has an exciting opportunity available for an experienced Senior Program Manager - LAC to join their team in Tweed Heads or Lismore. While Tweed Heads is the preferred location for this role there are options to work from Lismore, Orange, Dubbo, or Bathurst.Reporting to the Executive Manager – Disability & Inclusion, your key responsibility in this role will be to support the senior managers and their teams in the provision of high-quality LAC services that are compliant with the contractual requirements of the funder, the National Disability Insurance Agency (NDIA). With at least two direct reports and two or more indirect reports, you will also offer your support to staff in order to continuously improve service delivery.More specifically your day to day responsibilities will include:Embedding a comprehensive knowledge and understanding of the LAC program, the NDIS frameworks and guidelines, and the NDIA legislative requirements into all of Social Future's operations while also serving as the subject matter expert and a key resource for the LAC program.Building, fostering, and maintaining effective relationships with key NDIS, NDIA representatives, and the NDIA peak body in order to monitor emerging changes to NDIS legislation and regulation.Working collaboratively with the Executive Manager- Disability & Inclusion and other relevant staff to design, develop, and implement a world-class service through evidence-based research, a strength-based approach, and emerging innovative practice.Ensuring LAC program requirements are continuously reviewed and updated across the organisation to meet compliance and best practice requirements.Managing stakeholder feedback and complaints by immediately addressing and actioning issues in order to ensure the achievement of a positive experience.Providing effective leadership to LAC Workplace Trainers by working with them to develop yearly, quarterly, and monthly training plans that respond to organisational needs.Supporting Quality LACs in order to ensure LAC work activities are monitored and audited effectively and issues raised from audits are addressed via training and other mechanisms.About the BenefitsIn exchange for your hard work and dedication you will be rewarded with an attractive salary. The successful candidate will also have the opportunity to earn performance-based incentives, and salary packaging options will further increase your take-home pay.You can choose to be based in either Lismore, Tweed Heads, Orange, Dubbo, or Bathurst. These are some of Australia's most beautiful towns, with beaches, mountain ranges and national parks all within driving distance.If you want to work with a diverse, ever-changing organisation where there is never a dull day, this could be the role for you. You will join a team of passionate individuals who strive to maintain a happy, healthy, thriving work culture.To apply for this position follow the link below:https://applynow.net.au/jobs/112344For more information regarding the application process please contact:Brad Freeman 0432 218 553 Australia - NSW Lismore & Far North Coast

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