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Social Futures is a voice for social change in regional Australia, helping to create connected, resilient communities. With more than 40 years’ industry experience, we are a community service leader, striving to create change through our work across homelessness and housing supports, youth and family services, sector advocacy and programs that promote genuine participation for people with disability. Social Futures currently serves more than 80% of regional New South Wales.What Social Futures Offers:A flexible and friendly workplaceRegular supervision with access to our Employee Assistance ProgramOngoing training and supportPurpose of the PositionThe Customer Experience Officer is responsible for supporting both internal and external customers through face to face, online and telephone contact in a professional, friendly and helpful manner. They will maintain reception areas as a 'safe place' including maintaining confidentiality, privacy and dignity for all.The successful candidate will provide organisational administrative support, guidance and advice to all levels of the organisation in relation to their service support needs at the relevant location - this includes maintenance of relevant databases, booking systems, and directing directing queries among other duties.Experience as a Medical Receptionist, having a sound knowledge of MBS and clinical software programs would be highly regarded.If you are a customer serviced focused, professional individual we look forward to hearing from you.Social Futures is an equal opportunity employer, Aboriginal and Torres Strait Islander People are encouraged to apply. People with lived experience of disability are encouraged to apply.Applications close 4:00pm Monday 2 March 2020.Please access a Position Description, review and address the Selection Criteria and apply online, please visit our website www.socialfutures.org.auClick the green APPLY Button Below if you have accessed our website.Please note applying directly through Seek.com will result in an incomplete application, not addressing the selection criteria.For further information, please contact Todd Baldwin on 0437 339 282.Click here for Position Description Australia - NSW Lismore & Far North Coast

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