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Exciting new opportunity for a experienced customer orientated reception and administration professional with strong communication skills and a commitment to inclusion.The Customer Experience Officer is responsible for supporting both internal and external customers through face to face, online and telephone contact in a professional, friendly and helpful manner. They will maintain reception areas as a 'safe place' including maintaining confidentiality, privacy and dignity for all.The successful candidate will provide organisational administrative support, guidance and advice to all levels of the organisation in relation to their service support needs across multiple office locations and programs - this includes maintenance of relevant databases, booking systems, and directing queries among other duties.Experience as a Medical Receptionist, having a sound knowledge of MBS and clinical software programs as well as a passion for providing superior service would be highly regardedIf you are a customer serviced focused, professional individual we look forward to hearing from you.What Social Futures Offers:A responsive and family friendly workplaceAccess to banked hours leaveAttractive salary packaging optionsRegular supervision and supportOngoing training and developmentSocial Futures is a voice for social change in regional Australia, helping to create connected, resilient communities. With more than 40 years’ industry experience, we are a community service leader, striving to create change through our work across homelessness and housing supports, youth, health and family services, sector advocacy and programs that promote genuine participation for people with disability.Social Futures is an equal opportunity employer. Social Futures will actively recruit our workforce from key communities; including Aboriginal and Torres Strait Islanders, LGBTIQ+ and people living with a disability, people with lived experience and people from culturally and linguistically diverse communities.Social Futures is committed to prioritising the safety and well-being of children and upholds the National Child Safe Principles. Working with Children and National Police Check clearances are mandatory requirements for all staff.Applications close 4.00PM Thursday 5 November 2020.  Click the green APPLY Button Below only if you have accessed our website: careers.socialfutures.org.au  Please note applying directly through Seek.com will result in an incomplete application, and the selection criteria not addressed which will result in your application not progressing. Please contact Todd Baldwin on 0437 339 282 for questions regarding this role. Please cliack here to access Position Description Australia - NSW Lismore & Far North Coast

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